常见问题
1. 預訂蛋糕最少要多久前下單？
因應工作量，我們保持彈性間中會更改接受預訂的時限，但一般情況我們建議最少一星期前下單並付款，方便我們更好的準備，若遇上特別狀況也預留更多時間讓您跟我們聯絡以便更改或延期訂單。
2. 所以可以隨時更改訂單嗎？
我們明白生活總會有些意料之外，如付款確認後遇任何更改，請盡快跟我們聯絡。 期望我們盡量在各方面配合客人的同時，客人也會給予我們體諒和理解。
3. 除了提早預訂，有現成原個蛋糕售賣嗎？
作為一所蛋糕店，我們希望提供預訂蛋糕，也盡量有現成蛋糕給予客人選擇，畢竟喜歡吃蛋糕的我們也深明吃蛋糕很多時是心血來潮的，但由於人手所限，也避免囤積錯過最佳食用期限的蛋糕以致浪費，我們間中有現成蛋糕於當天售賣，也常備少量保鮮期較長的蛋糕，像比較即時性的資訊主要以會在Instagram story發布，敬請追蹤我們的instagram留意最新動態！
4. 除了上門自取，會有送貨服務嗎？
請在付款時選取送貨，並填寫送貨資料如地址、到貨時間等，請再三確定資料無誤才付款。我們會在當天安排速遞前先跟您聯絡，然後把您的聯絡方法給司機，司機會送貨到地址樓下，不設送上門，請加多留意電話聯絡。我們預設以Lalamove送貨，您亦可以自行安排速遞公司來店取貨，只需稍早通知我們即可。但若貨品在送貨的過程中有任何損毀，我店恕不負責或退款，敬請留意喔。
Frequently Asked Questions
1.How long should I place the order prior to the pick-up date
**In general the order should be placed with the transaction at least one week before the pick-up date, while depending on our workload. On special occasions this would be changed with notice.
2.Can I make changes to the order after I made my purchase?
**We understand that plan changes. If you wish to make any changes to the order, please let us know as soon as possible, we’d do our best to accommodate.
3.Do you have any whole cake available for on-day purchase?
**Our cakes are made daily and by order to minimize food waste and maintain the quality. While that being said, we would occasionally have a few extra whole cakes for sale which we’d announce on our instagram story. Follow us on Instagram for the latest information!
4.Do you have cake delivery service?
**Yes. If you wish your cake to be delivered, please select “delivery” when you make the purchase, and provide the address and time of the delivery. On the day, we’d deliver your product via Lalamove, the driver would contact you for the delivery. Please kindly note that the delivery DO NOT offer door-to-door service, we DO NOT warrant or accept any refund for any damages caused in the process. If you mean to use your own delivery service, do inform us in advance.